Privacy Policy

Latinos Unidos is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and protect information provided to us by users, including those seeking healthcare assistance and community services. We are committed to maintaining compliance with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the security and confidentiality of healthcare information.

We collect personal information to provide our services, including but not limited to:

• Contact Information: Name, phone number, email address, and mailing address.
• Demographic Information: Age, gender, and language preferences.
• Healthcare Information: Details relevant to connecting users with healthcare providers or assistance programs. We collect only the information necessary to provide effective support.

We may also collect non-identifiable information, such as general feedback and statistical data, to improve our services.

We use the collected information to:

• Connect users with healthcare and community services.
• Communicate about services, programs, or upcoming events that may benefit users.
• Improve our outreach efforts and tailor services to meet the needs of our community.

We will not use your personal information for any purpose other than those stated above without your explicit consent.

Latinos Unidos takes HIPAA compliance seriously. All staff and volunteers are trained to handle personal health information (PHI) with the utmost care. We follow industry best practices and applicable laws to ensure the confidentiality, integrity, and security of sensitive information. We implement administrative, physical, and technical safeguards to protect PHI against unauthorized access, use, or disclosure.

Latinos Unidos only shares PHI with authorized healthcare providers and trusted non-profit organizations when necessary to provide services and with the explicit consent of the individual.

• Service Providers: We may share your information with healthcare providers and non-profit organizations to provide you with services and resources.
• Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, and to protect the rights, safety, and property of Latinos Unidos or others.

We do not sell, lease, or otherwise disclose personal information to third parties for marketing or other purposes not specified in this policy.

• Access and Correction: You have the right to request access to and correction of your personal information.
• Withdrawal of Consent: You may withdraw your consent for us to use or share your information at any time by contacting us, subject to legal and contractual restrictions.

We may update this Privacy Policy as necessary to reflect changes in our practices or legal requirements. We will post the updated policy on our website, and significant changes will be communicated directly to you.